FAQs

Is Unity SaaS based?

Yes. Your instance of Unity will be hosted in the cloud and can be accessed via any web browser.

Is Unity subscription based?

The initial project to build and launch your MVP instance of Unity will be a single flat rate fee. If you are satisfied with the results and would like to continue collaborating, we will switch to a subscription model which will include ongoing maintenance and enhancement work.

How long does it take to launch?

Every client is different so we can’t give you a specific number but in general, we will target to launch an MVP version within 6-9 months. That may seem unreasonably quick for a system built from scratch, but our team is already familiar with the core system so it’s a matter of learning and adapting to your operations. Similar to building a car, the core components are standard and you just need to add your custom options. If that goes well, we’ll work with you on a timeline for the full scope of the project.

Will there be training?

Yes, absolutely. There are different strategies for training so we will work with you on which approach works best. User documentation will be included in all projects. We find peer-to-peer training works best but is dependent on whether your team has the bandwidth to learn and teach each other. We can also discuss instructor led training if necessary.

How secure is Unity?

If working with user data, then we will ensure GDPR compliance and if working with healthcare data, we will ensure HIPAA compliance as well. We’ll use encryption where possible.